Accessibility Info

We encourage individuals and families with varying needs to reach out in advance in preparation for your visit. More details about the services we provide are available on the Accessibility Guide.

Download Our Accessibility Guide

Accessibility Contact Information:

In advance of your visit to ZooTampa, please contact Guest Relations through email or at 813-935-8552 ext 0.

Wheelchair accessibility & Pathway Texture

The pathways, facilities, and exhibits provide all visitors an enjoyable experience. Our front parking lot, entryway, and walkways are enhanced to provide easy navigation for all of our guests. Although some pathways feature some grades that are steeper than others, the zoo is wheelchair accessible.

Wheelchair, ECV, & Stroller Rentals

For rentals, please ask for assistance upon entering the Zoo or visit the Guest Services kiosk. Rental fee plus a held photo ID as a deposit are required to rent a wheelchair, ECV, or stroller. Rental fees listed below include tax, and are subject to change without notice.

  • Manual Wheelchairs: $13
  • ECVs: $40
  • Double Strollers: $14

Gluten-Free & Special Dietary Needs

Gluten-free, vegetarian, and vegan menu options are also available at Zoo restaurants upon request. Please ask a Food and Beverage team member for assistance. Click here to see a list of allowed and prohibited outside food & beverage items

Guests with special dietary needs, please contact Guest Relations using the chat bubble at the bottom left corner, or call us at 813-935-8552 ext 0.

Autism Spectrum Disorder Resources

Zoo Tampa is a partner of the University of South Florida’s Center for Autism & Related Disabilities (C.A.R.D), which provides training and technical support to improve our service to guests with sensory processing challenges. With support from The Junior League of Tampa, we offer Social Experience Stories in English and Spanish and in three formats:

  • downloadable (see below)
  • laminated printed copies
  • on e-readers that guests may borrow at our Guest Services booth

We also offer Distract Packs, available to borrow, and an Autism Friendly Zoo Map. As a result of our community supports, the Zoo is certified as an "autism-friendly business".

Service Animals

Only ADA service animals are permitted inside ZooTampa. Including animals-in-training, but this does not include pets or emotional support animals (ESAs). Service animals are limited to dogs and miniature horses (case by case basis) that have successfully completed an individualized, certified training program, to do work or perform tasks for the benefit of an individual with varying abilities.

Service Animal Policy (English)
Reglas sobre perro guía certificado (Español)

Communication Services

American Sign Language interpretation can be arranged by ZooTampa at live shows and Signature Encounters. A minimum of two weeks' notice is required for this service to be requested. Every effort will be made to provide interpreting services with less than two weeks’ notice, depending on availability. Printed scripts for daily Signature Encounters are available upon request.

A colorful macaw flying through the sky A pair of colorful macaw flying through the sky

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