Are restaurants and concessions open?
Yes, but are operating at reduced capacity.
Do you still offer Signature Encounters?
Yes, Signature Encounters are still available. Check our
Encounters page for details and to book your next Signature Encounter!
Admission is required to participate in Signature Encounters. If you have scheduled a Signature Encounter please purchase your admission ticket if you don’t already have it.
Are face masks required?
ZooTampa is principally an outdoor fresh-air experience; therefore, when outside, guests are not required to wear face masks when proper social distancing is maintained. In alignment with the latest CDC guidelines, masks are also not required for guests who are fully vaccinated within indoor venues (retail shops, restrooms, restaurants and Manatee Mangrove), but they are strongly encouraged. We provide disposable masks free of charge for anyone who needs one. Masks are required during our Signature Encounters and feeding experiences. Our enhanced protocols also apply to all staff who are required to wear face masks and other personal protection equipment when in close contact with guests and mammals and as deemed appropriate by their job responsibilities.
I forgot to print my tickets at home. Can I still get into the Zoo?
Yes — a printed ticket is not necessary for admittance to ZooTampa. If you have access to the confirmation email with attached tickets on your phone, or if you have your ticket barcodes saved in a mobile wallet such as Apple Pay, Google Pay, or Samsung Pay, we can scan your tickets directly from your phone.
Visitor Info & FAQ
