Do I need a reservation to visit?

While reservations are strongly recommended for all guests, they are not required. A limited number of walk-ups will be available each day. Reservations and walk-up availability are on a first come, first served basis.

How do I cancel or change my existing reservations?

No problem. Click the link below to view and manage your recent reservations. If you are not already signed in, you will need to sign in with the email address you used when booking the reservation. Your password was emailed to you at the time of your booking, but you can also reset your password if needed. To book a new reservation simply visit our reservations page and select an available date.

Click here to view and manage your recent reservations

Why are reservations now recommended?

For the safety of our guests, employees, and animals, the Zoo is operating at limited capacity. To keep the number of guests in the park low, we’ve implemented a reservation system.

Can I visit ZooTampa with a Tampa Bay CityPASS?

Yes — with CityPASS you’ll save 53% off Zoo admission plus 4 more Tampa Bay attractions. First, purchase CityPASS online for immediate, paperless delivery to your mobile device. Next, use the ZooTampa reservation system to book a reservation. While advance reservations are strongly recommended for all guests, they are not required. A limited number of walk-ups will be available each day. Reservations and walk-up availability are on a first come, first served basis. Bring your CityPASS and reservation confirmation to ZooTampa for admission.

Click here to learn more about CityPASS

Tickets vs Reservations: Which do I need?

Your reservation guarantees that we hold a spot for you on your selected date. Your ticket/membership allows you to enter the park on that date. We recommend that everyone makes a reservation for all guests in their group, even if they already have a membership or ticket. If you don’t have a ticket already, you can either purchase one online before your visit, or chose to purchase one at the Zoo on the date of your visit.

Are reservations good for the entire day?

Yes, your reservation is good for the entire day you select. You may visit anytime between 9:30 am and 5:00 pm on your reserved date.

Do you still offer Signature Encounters?

Yes, Signature Encounters are still available. Some encounters have been modified and no longer include feeding or touching animals. Check our Encounters page for details. Admission is required to participate in Signature Encounters. If you have scheduled a Signature Encounter please make a reservation for that date, and purchase your admission ticket if you don’t already have it.

Are face masks required?

ZooTampa is principally an outdoor fresh-air experience; therefore, when outside, guests who maintain proper social distancing are not required to wear face masks. Even so, every guest entering the zoo is strongly encouraged to wear a mask, and ZooTampa will provide disposable masks free of charge for anyone who needs one. Guests will be informed of indoor venues where masks are required which currently include: retail shops, bathrooms, restaurants (except while seated for dining) and Manatee Mangrove. Additionally, masks are required during our Signature Encounters, Giraffe Meet & Greet, Expedition Africa Safari Tram Ride & while in the tram queue line.

Visitor Info & FAQ